The Mastering Negotiation Skills course is designed to provide participants with the practical tools and strategies needed to lead and succeed in negotiations. Through theoretical insights, real-world case studies, and interactive negotiation simulations, this course empowers participants to prepare thoroughly, communicate effectively, and achieve mutually beneficial outcomes. Topics include negotiation styles, emotional intelligence, rapport building, and overcoming impasses.
Learning Objectives
By the end of this course, participants will be able to:
- Understand core negotiation principles and their role in achieving win-win outcomes
- Distinguish between distributive and integrative negotiation approaches
- Prepare effectively by identifying objectives, understanding interests, and researching the counterpart
- Use persuasive communication techniques such as active listening and effective questioning
- Build rapport and trust with negotiation counterparts to support collaboration
- Foster creativity and flexibility to craft mutually satisfying solutions
- Handle difficult situations and negotiate under pressure with professionalism
- Apply strategies to evaluate and enhance negotiation performance
Application Objectives / Outcomes
Participants will be equipped to:
- Plan and conduct negotiation sessions with clear goals and flexibility
- Use verbal and non-verbal communication to persuade and influence
- Build lasting relationships through respectful and collaborative negotiation
- Apply negotiation frameworks and tactics to reach optimal agreements
- Resolve conflicts and overcome objections with emotional intelligence
- Adapt strategies to fit diverse negotiation settings and counterparts
- Maintain composure in high-stakes or challenging negotiation scenarios
- Continuously improve negotiation outcomes through post-negotiation analysis
Target Audience / Who Should Enroll
- Sales professionals, procurement officers, and project managers
- Executives, entrepreneurs, and business development teams
- Anyone seeking to strengthen negotiation capabilities in client, vendor, or internal negotiations
Eligibility Requirements / Prerequisites
None required
Duration
2 Days (Customizable to organizational needs)
Language of Instruction
Available in English and Arabic
Delivery Method
Instructor-led training
Negotiation role-plays and simulations
Case studies and debrief discussions
Group exercises and strategic planning labs
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