This course prepares cabin crew members for the Senior Cabin Crew Member (SCCM) role on multi-attendant aircraft. It focuses on team leadership, responsibility, communication, and safety management during normal and emergency operations, including First Aid, Firefighting, Emergency Equipment, and Ditching. The course provides SCCMs with the leadership competencies to supervise a team and ensure compliance with operator SOPs and regulatory safety standards
Target Audience / Who Should Enroll
- Cabin crew transitioning to a Senior Cabin Crew Member (SCCM) role.
- Airline personnel responsible for leading cabin operations.
Eligibility Requirements / Prerequisites
- Completion of Cabin Crew Initial and Conversion Training.
- At least one year of operational cabin crew experience (recommended).
- Nominated by the airline (for corporate sessions).
Duration
Dependent on airline-specific curriculum and leadership module inclusion.
Language of Instruction
English
Delivery Method / Course Format
- Conducted using airline-specific procedures.
- Combines classroom learning and scenario-based exercises.
- Delivered by instructors with extensive operational leadership experience.
Certification Outcome
Participants receive a certificate of competency as a Senior Cabin Crew Member, enabling them to act in a leadership capacity on multi-crew flights, in accordance with the airline’s operational procedures with Attestation and Endorsement.
Passing Requirements
- Demonstrated competency in supervisory decision-making and team management.
- Satisfactory performance in practical simulations and written exams.
Delivery Method
In-class theoretical instruction.
Group discussions, simulations, and briefings.
Online Training.
Slug Id
senior-cabin-crew-member-sccm-training
Assessment Format
- Role-play and scenario performance evaluations.
- Oral and written examinations.
- Peer and instructor assessments.
Customizable Components
- Tailored based on the airline’s corporate values, procedures, and onboard service model.
- Can include customized assessments, leadership development simulations, or observation-based case studies.